Club owners will resonate with this. Moving staff on!
Clubs don’t get rid of good workers, clubs don’t get rid of those that pay their way. Clubs don’t get rid of team members who bring positivity to other members as well as their team. Club owners don’t get rid of those that have great work and moral ethics. Club owners get rid of those that can’t follow procedures and policy,Club owners get rid of petty behaved people who try to take the rest of the team and members on a negative journey. When staff and members are all complaining about the same person you know theres something not right. Club owners are not bullies for moving staff on because they don’t fit the philosophy and culture of the club,club owners are to be applauded for not tolerating this behaviour and protecting the environment that their team works in. At the end of the day its nature that people talk about people to say you don’t is to falsify who you are as a person, but to deliberately try to create an intense atmosphere amongst a team is not normal. In my club and in many clubs globally I have dealt with, we at times have had to read the backlash on social media and its well versed knowledge the negativity they write is the proof – it encompasses what we were saying all along – they just aren’t the right people for our culture.
Successful business doesn’t become successful from having the wrong team its becomes successful for keeping the right team.
Don’t ever feel bad for moving people on in business you have a duty of care to your team, just as much as you have a duty of care to your business….Mel Tempest
I haven’t written a blog for a while it’s not that Ive been too busy to do it – well I have been a little busy Ive just put a new 5 platform functional training zone in my club, new boxing and kids area over the xmas new year break into late Jan. Buts that not what this blog is about! I have to say I’m totally frustrated at the moment with the lack of information out there to assist club owners in growth I mean real information and real assistance. Sick of club owners being told to do this and do that at workshops yet they walk away without the tools to do so. We keep telling our members they need to be accountable for their workouts maybe we need to tell our educators at conventions to be accountable for their workshops. It’s the same old same old everything is marketed to the middle man club owner or those with more exposure than others. What about the new person on the block what about the club owner who has been in the industry for 30 years who has no idea,the club owner who has no money because he’s been buying every god dam book you the successor told him to buy. Who’s helping these guys??? Nobody you know why because they lack profile! They don’t want to sign up to a twelve month subscription that gives them weekly tips or stories re-hashed from somewhere else, this info is no good to them if they don’t know the basics and for gods sake supply these people with info from the NOW !!
Actually I’m pretty pissed with the industry here I woke the other day with the thought I don’t want to do this anymore the RTO’s have a lot to answer for in the lack of education they give new personal trainers coming into the industry with club owners having to pick up the pieces. – Stop telling these students they’re tomorrows entrepreneurs ,tell them to get educated more, give them a plan when they leave you. And it’s not just the RTO’s here it’s the fitness industry as a whole – there are a lot of amazing Australian business owners like myself who can assist club owners and health clubs to be better at business. How about the industry moves over a little and gives these people opportunity. Businesses want to be educated by those in the NOW people who walk the talk people who get it people who work in it everyday. AVERAGE EVERYDAY PEOPLE NEED HELP!
Twelve months on from my trip to IHRSA and I still have the same thoughts the Australian fitness industry has so much to learn from the Americans. Yeah sure it’s a big statement liked or hated by some and yeah I leave a little debris along the way when I speak or get the job done (the actual chosen word about me 3rd party was collateral) but thats what I do get the job done and you can’t knock me down for that, I say what others won’t I never got in this industry to be a falsified version of me – I don’t kiss butt – love it or leave it I’m practical and I get the job done.
I don’t have sour grapes just a sour taste in my mouth from an industry that puts its hand out more often than it gives out.
Until next time – Mel Tempest